CUED Publications database

Connectivity as the capacity to improve an organization’s decision-making

Hassannezhad, M and Cassidy, S and Clarkson, PJ (2019) Connectivity as the capacity to improve an organization’s decision-making. In: UNSPECIFIED pp. 231-238..

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This paper describes the development of a new computational model to predict the desirability of decision consequences in an organization, and the development of a prototype tool to enable real-time interaction and decision support when changes occur simultaneously. A tool, called Decision Propagation System, is developed in response to the needs of BT Group plc in understanding the most effective set of interventions in the organization where the high degree of connectivity between system components and the uncertainty in connectivity data are two critical issues. Designed on a case study of the Fields Operations Engineering, this research demonstrates that a knowledge of overlapping decision propagation paths can direct the organizational decisions towards mitigating the risk of unintended consequences.

Item Type: Conference or Workshop Item (UNSPECIFIED)
Divisions: Div C > Engineering Design
Depositing User: Cron Job
Date Deposited: 05 Sep 2019 05:05
Last Modified: 19 Aug 2021 05:35
DOI: 10.1016/j.procir.2019.04.222