CUED Publications database

A case study approach to examining service information requirements

Cuthbert, RC and Pennesi, P and McFarlane, DC (2008) A case study approach to examining service information requirements. In: IFIP WG 8.2 Working Conference on IT in the Service Economy, 2008-8-10 to 2008-8-13, Toronto, Canada pp. 383-385..

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Item Type: Conference or Workshop Item (UNSPECIFIED)
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Depositing User: Cron job
Date Deposited: 04 Feb 2015 22:27
Last Modified: 05 Feb 2015 00:37
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