CUED Publications database

Developing a service competence: An analysis of underlying resources

Mills, JF and Bourne, MCS and Platts, KW and Neely, AD and Richards, AH and Gregory, MJ (1998) Developing a service competence: An analysis of underlying resources. In: Proceedings of the 5th International conference-European Operations Management Association, 1998-6-14 to 1998-6-17, Dublin, Eire.

Full text not available from this repository.
Item Type: Conference or Workshop Item (UNSPECIFIED)
Subjects: UNSPECIFIED
Divisions: Div E > Strategy and Performance
Div E > Strategy and Policy
Depositing User: Cron Job
Date Deposited: 07 Mar 2014 12:12
Last Modified: 06 Oct 2014 01:25
DOI: