Tan, KH and Platts, KW and Noble, J (2004) Building performance through in-process measurement: toward an 'indicative' scorecard for business excellence. International Journal of Productivity and Performance Management, 53. pp. 245-260. ISSN 1741-0401Full text not available from this repository.
|Divisions:||Div E > Strategy and Policy|
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|Date Deposited:||15 Dec 2015 13:06|
|Last Modified:||07 Feb 2016 22:21|