Tan, KH and Platts, KW and Noble, J (2004) Building performance through in-process measurement: toward an 'indicative' scorecard for business excellence. International Journal of Productivity and Performance Management, 53. pp. 245-260. ISSN 1741-0401
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|Item Type: ||Article|
|Depositing User: ||Cron Job|
|Date Deposited: ||28 Oct 2011 16:45|
|Last Modified: ||23 Jan 2012 01:39|
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