Franco-Santos, M and Kennerley, M and Micheli, P and Martinez, V and Mason, S and Marr, B and Gray, D and Neely, A (2007) Towards a definition of a business performance measurement system. INT J OPER PROD MAN, 27. pp. 784-801. ISSN 0144-3577
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|Item Type: ||Article|
|Uncontrolled Keywords: ||business performance performance measurement (quality) performance management MANAGEMENT|
|Depositing User: ||Cron Job|
|Date Deposited: ||16 Dec 2011 19:00|
|Last Modified: ||23 Jan 2014 19:03|
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