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An investigation into the information exchange between a consultant and client company: a case study

Baumgaertner, CE (1997) An investigation into the information exchange between a consultant and client company: a case study.

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Abstract

This report deals with collaborations of engineering consultants and clients in the automobile industry. <P> In these relationships three main challenges have been identified which have to be addressed by the consultancies. Therefore, the research takes the viewpoint of the consulting side. The challenges are <P> (i) the appropriate project goal definition; <P> (ii) achieving client satisfaction; and <P> (iii) dealing with international clients. <P> An investigation of such a relationship carried out on a case study shows that improvements can be achieved through communication support. The ways to do that are proposed.

Item Type: Article
Uncontrolled Keywords: theme="Knowledge Management"
Subjects: UNSPECIFIED
Divisions: UNSPECIFIED
Depositing User: Cron Job
Date Deposited: 17 Jul 2017 20:43
Last Modified: 27 Jul 2017 05:52
DOI: