Fischer, T and Gebauer, H and Gregory, M and Ren, GJ and Fleisch, E (2010) Exploitation or exploration in service business development? Insights from a dynamic capabilities perspective. J SERV MANAGE, 21. pp. 591-624. ISSN 1757-5818
Full text not available from this repository.| Item Type: | Article |
|---|---|
| Uncontrolled Keywords: | Service levels Corporate strategy Business development MARKET ORIENTATION CUSTOMER VALUE STRATEGY AMBIDEXTERITY ACCUMULATION ORGANIZATION PERFORMANCE MANAGEMENT PRODUCTS ANALOGY |
| Subjects: | UNSPECIFIED |
| Divisions: | Div E > Strategy and Policy |
| Depositing User: | Cron Job |
| Date Deposited: | 07 Mar 2014 11:22 |
| Last Modified: | 26 Jan 2015 03:52 |
| DOI: | 10.1108/09564231011079066 |
