Fischer, T and Gebauer, H and Gregory, M and Ren, GJ and Fleisch, E (2010) Exploitation or exploration in service business development? Insights from a dynamic capabilities perspective. J SERV MANAGE, 21. pp. 591-624. ISSN 1757-5818
Full text not available from this repository.Item Type: | Article |
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Uncontrolled Keywords: | Service levels Corporate strategy Business development MARKET ORIENTATION CUSTOMER VALUE STRATEGY AMBIDEXTERITY ACCUMULATION ORGANIZATION PERFORMANCE MANAGEMENT PRODUCTS ANALOGY |
Subjects: | UNSPECIFIED |
Divisions: | Div E > Strategy and Policy |
Depositing User: | Cron Job |
Date Deposited: | 17 Jul 2017 19:25 |
Last Modified: | 08 Apr 2021 05:56 |
DOI: | 10.1108/09564231011079066 |