Fischer, T and Gebauer, H and Gregory, M and Ren, GJ and Fleisch, E (2010) Exploitation or exploration in service business development? Insights from a dynamic capabilities perspective. J SERV MANAGE, 21. pp. 591-624. ISSN 1757-5818
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| Item Type: | Article |
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| Uncontrolled Keywords: | Service levels Corporate strategy Business development MARKET ORIENTATION CUSTOMER VALUE STRATEGY AMBIDEXTERITY ACCUMULATION ORGANIZATION PERFORMANCE MANAGEMENT PRODUCTS ANALOGY |
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| Subjects: | UNSPECIFIED |
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| Divisions: | Div E > Strategy and Policy |
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| Depositing User: | Cron Job |
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| Date Deposited: | 07 Mar 2014 11:22 |
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| Last Modified: | 28 Jul 2014 01:09 |
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| DOI: | 10.1108/09564231011079066 |
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