CUED Publications database

IS/IT resources and business value: Operationalization of an information oriented framework

Borek, A and Helfert, M and Ge, M and Parlikad, AK (2012) IS/IT resources and business value: Operationalization of an information oriented framework. In: UNSPECIFIED Springer Verlag, pp. 420-434.

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Abstract

Several studies have highlighted the importance of information and information quality in organisations and thus information is regarded as key determinant for the success and organisational performance. In this paper, we review selected contributions and introduce a model that shows how IS/IT resources and capabilities could be interlinked with IS/IT utilization, organizational performance and business value. Complementing other models and frameworks, we explicitly consider information from a management maturity, quality and risk perspective and show how the new framework can be operationalized with existing assessment approaches by using empirical data from four industrial case studies. © 2012 Springer-Verlag.

Item Type: Book Section
Uncontrolled Keywords: Information management maturity Information quality Information risk IS/IT business value IS/IT impact IS/IT resources
Subjects: UNSPECIFIED
Divisions: Div E > Manufacturing Systems
Depositing User: Cron Job
Date Deposited: 07 Mar 2014 12:05
Last Modified: 08 Dec 2014 02:40
DOI: 10.1007/978-3-642-29958-2_28