CUED Publications database

An integrated service-device-technology roadmap for smart city development

Lee, JH and Phaal, R and Lee, S-H (2013) An integrated service-device-technology roadmap for smart city development. Technological Forecasting and Social Change, 80. pp. 286-306. ISSN 0040-1625

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Abstract

Firms and other organizations use Technology Roadmapping (TRM) extensively as a framework for supporting research and development of future technologies and products that could sustain a competitive advantage. While the importance of technology strategy has received more attention in recent years, few research studies have examined how roadmapping processes are used to explore the potential convergence of products and services that may be developed in the future. The aim of this paper is to introduce an integrated roadmapping process for services, devices and technologies capable of implementing a smart city development R&D project in Korea. The paper applies a QFD (Quality Function Deployment) method to establish interconnections between services and devices, and between devices and technologies. The method is illustrated by a detailed case study, which shows how different types of roadmap can be coordinated with each other to produce a clear representation of the technological changes and uncertainties associated with the strategic planning of complex innovations. © 2012 Elsevier Inc.

Item Type: Article
Uncontrolled Keywords: Integrated roadmapping process Quality function deployment Service and technology roadmap Smart city planning and development
Subjects: UNSPECIFIED
Divisions: Div E > Strategy and Policy
Depositing User: Cron Job
Date Deposited: 07 Mar 2014 12:00
Last Modified: 08 Dec 2014 02:31
DOI: 10.1016/j.techfore.2012.09.020