CUED Publications database

Defining product-service network configurations and location roles: A current and future state analysis framework for international engineering operations

Harrington, TS and Srai, JS (2012) Defining product-service network configurations and location roles: A current and future state analysis framework for international engineering operations. International Journal of Product Development, 17. pp. 228-253. ISSN 1477-9056

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Abstract

Many manufacturing firms have developed a service dimension to their product portfolio. In response to this growing trend of servitisation, organisations, often involved in complex, long-lifecycle product-service system (PSS) provision, need to reconfigure their global engineering networks to support integrated PSS offerings. Drawing on parallel concepts in 'production' networks, the idea of 'location role' now becomes increasingly complex, in terms of service delivery. As new markets develop, locations in a specific region may need to grow/adapt engineering service 'competencies' along the value chain, from design and build to support and service, in order to serve future location-specific requirements and, potentially, those requirements of the overall network. The purpose of this paper is to advance understanding of how best to design complex multi-organisational engineering service networks, through extension of the 'production' network location role concept to a PSS context, capturing both traditional engineering 'design and build' and engineering 'service' requirements. Copyright © 2012 Inderscience Enterprises Ltd.

Item Type: Article
Uncontrolled Keywords: Concept of operations ConOps Engineering service capabilities Integrated productservice systems International engineering operations Location roles Network configuration archetypes
Subjects: UNSPECIFIED
Divisions: Div E > Manufacturing Systems
Depositing User: Cron Job
Date Deposited: 07 Mar 2014 12:16
Last Modified: 08 Dec 2014 02:27
DOI: 10.1504/IJPD.2012.052103