CUED Publications database

A comparison of methods currently used in inclusive design

Goodman-Deane, J and Ward, J and Hosking, I and Clarkson, PJ (2014) A comparison of methods currently used in inclusive design. Applied Ergonomics, 45. pp. 886-894. ISSN 0003-6870

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Inclusive design has unique challenges because it aims to improve usability for a wide range of users. This typically includes people with lower levels of ability, as well as mainstream users. This paper examines the effectiveness of two methods that are used in inclusive design: user trials and exclusion calculations (an inclusive design inspection method). A study examined three autoinjectors using both methods (n= 30 for the user trials). The usability issues identified by each method are compared and the effectiveness of the methods is discussed. The study found that each method identified different kinds of issues, all of which are important for inclusive design. We therefore conclude that a combination of methods should be used in inclusive design rather than relying on a single method. Recommendations are also given for how the individual methods can be used more effectively in this context. © 2013 Elsevier Ltd and The Ergonomics Society.

Item Type: Article
Uncontrolled Keywords: Exclusion Inclusive design Methods Adolescent Adult Equipment Design Ergonomics Female Humans Injections Male Middle Aged Self Care Workload Young Adult
Divisions: Div C > Engineering Design
Depositing User: Unnamed user with email
Date Deposited: 17 Jul 2017 19:06
Last Modified: 09 Sep 2021 02:41
DOI: 10.1016/j.apergo.2013.11.005