CUED Publications database

Conceptual transformation framework for servitization

Vladimirova, D and Evans, S and Martinez, V (2010) Conceptual transformation framework for servitization. Proceedings of APMS 2010 - International Conference on Advances in Production Management Systems.

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Abstract

This paper presents a Conceptual Transformation Framework for Servitization. The challenges experienced by manufacturers on their journey to servitization are investigated in order to develop our understanding of the transformation that traditional manufacturers undergo to become servitized manufacturers. Three change theories are applied to develop the Framework: Lewin's force field analysis, Senge's system thinking and Pettigrew and Whipp's framework of strategic change. The Framework includes the dimensions of the change that takes place and the elements of change when transforming towards Product-Service Systems.

Item Type: Article
Uncontrolled Keywords: Organisational change Product-Service Systems Servitization Transformation
Subjects: UNSPECIFIED
Divisions: Div E > Production Processes
Depositing User: Cron Job
Date Deposited: 14 Mar 2014 10:45
Last Modified: 08 Dec 2014 02:14
DOI: