CUED Publications database

How to measure technology intelligence?

Loh, YW and Mortara, L (2017) How to measure technology intelligence? International Journal of Technology Intelligence and Planning, 11. pp. 187-211. ISSN 1740-2832

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© 2017 Inderscience Enterprises Ltd. Technology intelligence (TI) is an activity that supports decisionmaking at many levels. However, practitioners often find that evaluating the quality of TI activities can be very challenging. Whilst several papers in current literature discuss performance assessments in innovation contexts, less research specifically addresses the issue of performance measurement for TI. This paper aims to start to fill this gap by developing empirical evidence about the current evaluation methods adopted in industry, and the challenges posed by the metrics used in assessing TI. A framework is proposed, which suggests that the metrics used for TI follow two logics: The first is that they are activity- or outcome-based, and the second is that they apply either to specific projects or to the entire firm. This classification of metrics could help practitioners structure their future measuring and evaluating strategies.

Item Type: Article
Uncontrolled Keywords: technology intelligence technology scouting performance measure assessment evaluation metrics decision-making open innovation information quality innovation management measurement efficiency effectiveness
Divisions: Div E > Strategy and Policy
Depositing User: Cron Job
Date Deposited: 17 Jul 2017 20:09
Last Modified: 19 Jul 2018 07:28