CUED Publications database

Challenges in applying human factors approaches to health service design

Jun, GJ and Altuna, A and Ward, JR and Bhamra, R and Rogers, S and Dutt, A and Shah, P (2014) Challenges in applying human factors approaches to health service design. In: Human Factors In Organizational Design And Management – xi: Nordic Ergonomics Society Annual Conference – 46. UNSPECIFIED, pp. 487-492.

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Abstract

A participatory systems approach is a fundamental characteristic of the human factors and ergonomics discipline. However, the appropriate application of relevant methods is challenging in healthcare, since there is very limited time for staff to participate and their knowledge on design methods is usually very limited. An action research was carried out in a health service design project commissioned by a local health service commissioner. The aim of this paper is to examine and discuss challenges in applying the participatory systems approach.

Item Type: Book Section
Subjects: UNSPECIFIED
Divisions: Div C > Engineering Design
Depositing User: Cron Job
Date Deposited: 17 Jul 2017 20:09
Last Modified: 27 Jul 2017 05:29
DOI: