CUED Publications database

Value-in-use of e-maintenance in service provision: survey analysis and future research agenda

Holgado, M and Macchi, M and Fumagalli, L (2016) Value-in-use of e-maintenance in service provision: survey analysis and future research agenda. IFAC-PapersOnLine, 49. pp. 138-143.

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Abstract

© 2016 Servitisation strategies entail many benefits to manufacturing industry. In this context, e-maintenance can bring support to new industrial services by enhancing the effectiveness of service delivery processes, thus, improving the ultimate benefits obtained by service provision. This article presents a study on the value-in-use that different technological innovations can offer to maintenance service provision. The final results of a survey capturing experts’ knowledge into a method for value analysis are discussed and eventually a future research agenda is suggested to investigate further how the use of e-maintenance technologies can potentiate the value-in-use of industrial service provision.

Item Type: Article
Subjects: UNSPECIFIED
Divisions: Div E > Production Processes
Depositing User: Cron Job
Date Deposited: 17 Jul 2017 19:11
Last Modified: 27 Jul 2017 05:22
DOI: