CUED Publications database

Governing the city: Unleashing value from the business ecosystem

Visnjic, I and Neely, A and Cennamo, C and Visnjic, N (2016) Governing the city: Unleashing value from the business ecosystem. California Management Review, 59. pp. 109-140. ISSN 0008-1256

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© The Regents of the University of California 2017. Governing a city is arguably one of the most complex management tasks facing organizational leaders. Based on an analysis of Vienna, London, and Chicago, this article demonstrates that city leaders treat cities as ecosystems, structured and governed either as "extended enterprises" where inputs from specialized organizations are coordinated and integrated into the final service or as "platform markets" where direct interactions between third-party service providers and citizens are facilitated by the city leaders. If cities are viewed as the "ecosystem of ecosystems," then successful city governance requires an orchestration approach where leaders choose the appropriate structure and manage the ecosystem dynamically in a constantly changing environment.

Item Type: Article
Uncontrolled Keywords: services business-government relations innovation ecosystem business model
Divisions: Div E > Strategy and Policy
Depositing User: Cron Job
Date Deposited: 31 Aug 2017 01:18
Last Modified: 25 Jun 2020 09:32
DOI: 10.1177/0008125616683955